Politique de confidentialité

Article 1 – Introduction and purpose of this privacy policy

This privacy policy informs you about how TryCoppr processes and protects your personal data when you use our Service.

It is important that you read this policy carefully in order to understand the purposes for which we use your data and the legal basis on which this processing is based.

By using our website and our services, you undertake to provide truthful and up-to-date information about yourself. Providing false information constitutes a breach of our terms and conditions.

This privacy policy may be modified at any time, in particular to take account of legal, regulatory or technical developments. The date of the last update appears at the end of this document. Please check this page regularly to stay informed of any changes.

If you have any questions about this privacy policy or wish to exercise your rights, you can contact us at any time:

📩 contact@trycoppr.com
🌐 https://www.trycoppr.com

Article 2 – Data we collect

2.1 Data you provide to us

We process the personal data you voluntarily provide to us, for example:

— when placing an order (name, postal address, email address, payment information via the payment provider)
— when creating a customer account
— when subscribing to a newsletter
— when contacting our support (for example by email at contact@trycoppr.com)

For certain operations (in particular payments), you are redirected to third-party services. The processing of your data by these third parties is governed by their own privacy policies. Please read the privacy policies of these providers before entering your data.

2.2 Data collected automatically and cookies

When you visit our website, your IP address as well as the date, time, browser used and operating system are automatically collected by our systems.

We also use cookies and similar technologies to analyse the use of our site and provide certain features. You can disable cookies in your browser settings, although this may limit certain features.

In general, you can visit our site https://www.trycoppr.com without actively providing personal data. In some cases, however, providing certain information is necessary for us to offer you certain services (delivery, customer account, support).

2.3 Usage data and statistics

We use aggregated statistical data (number of pages viewed, click paths) to improve our Service. This aggregated data does not allow you to be personally identified and is therefore not considered personal data under the UK GDPR.

Article 3 – Data controller

The data controller under the UK GDPR is:

TryCoppr
📩 Email: contact@trycoppr.com
🌐 Website: https://www.trycoppr.com

Article 4 – Purposes of data processing

We process your personal data for the following purposes:

— Performance and processing of your order (purchase, delivery, payment)
— Provision of information and services (newsletter, customer account)
— Responding to your requests and customer service
— Improving our site, products and services
— Marketing and remarketing activities (Facebook, Google), subject to your consent

Article 5 – Recipients of the data

Your personal data is mainly processed by TryCoppr. We do not pass on your data to third parties for advertising purposes. Data is only shared in the following cases: with providers acting on our behalf (hosting, payment, delivery, newsletter), where necessary for the performance of the contract, or in the event of a legal obligation. All providers are contractually bound to respect confidentiality and the UK GDPR.

SMS marketing and notifications

If you provide your phone number and consent to it, we may send you order-related notifications, abandoned cart reminders and occasional marketing SMS. You can unsubscribe at any time by replying STOP.

Article 6 – Legal bases

In accordance with Article 6 of the UK GDPR: consent, performance of a contract, legal obligation, legitimate interest.

Article 7 – Data security

We implement technical and organisational measures to protect your data against loss, unauthorised access, disclosure, alteration and destruction.

Article 8 – Retention period

We retain your data only for as long as necessary for the intended purposes or for legal obligations.

Article 9 – Transfers to third countries

In the event of a transfer outside the UK, we use standard contractual clauses (SCCs), adequacy decisions and safeguards in accordance with applicable data protection law.

Article 10 – Your rights (UK GDPR)

You have the following rights: right of access, right to rectification, right to erasure, right to restriction, right to data portability, right to object.

📩 To exercise your rights: contact@trycoppr.com
Response within 1 month.

Article 11 – Complaints

You can lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority (https://ico.org.uk).

Article 12 – Cookies

A cookie banner informs you on your first visit. Types of cookies used: necessary cookies, statistical cookies, marketing cookies (with consent). You can manage cookies via your browser or our consent tool.

— TryCoppr / https://www.trycoppr.com